Privacy Policy

Last updated: 2023-04-18

At Helwp, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://helwp.com/ (the “Site”). Please read this policy carefully to understand our practices regarding your personal information. This policy is compliant with the General Data Protection Regulation (GDPR).

Information We Collect

We may collect and process the following types of personal information about you:

1. Information you provide voluntarily: This includes any information you choose to provide when you subscribe to our newsletter, fill out a contact form, or participate in discussions on our Site.

2. Information collected automatically: When you visit our Site, we may automatically collect certain information, such as your IP address, browser type, operating system, and browsing patterns (including pages visited and links clicked).

How We Use Your Information

We use the information we collect to:

1. Provide and improve our Site and services.
2. Send you newsletters and other relevant information, if you have opted-in to receive such communications.
3. Respond to your inquiries and feedback.
4. Monitor and analyze usage patterns to enhance user experience and site performance.
5. Ensure the security of our Site.

 

Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

1. Consent: When you provide us with your personal data, you give us consent to process it for the specified purposes (e.g., subscribing to our newsletter).
2. Legitimate interests: We may process your personal data to pursue our legitimate interests, such as improving our Site and services, as long as your rights and interests do not override these pursuits.

 

Cookies

Our Site uses cookies to distinguish you from other users and enhance your browsing experience. Cookies are small text files that are stored on your device when you visit a website. You can manage your cookie preferences through your browser settings.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Afterward, your personal data will be deleted or anonymized.

Your Rights

Under the GDPR, you have the right to:

1. Access your personal data.
2. Rectify inaccurate or incomplete personal data.
3. Erase your personal data.
4. Restrict the processing of your personal data.
5. Object to the processing of your personal data.
6. Data portability, allowing you to obtain and reuse your personal data for your own purposes.

To exercise any of these rights, please contact us using the contact details provided below.

Plugins and Third-Party Services

Our Site uses various plugins and third-party services to provide an enhanced user experience, improve website functionality, and monitor website performance. Some of these plugins and services may collect or process your personal data. We have listed a few examples below:

1. Akismet Anti-Spam: We use Akismet to protect our Site from spam comments. This plugin may process your IP address, user agent, referrer, and Site URL (along with other information directly provided by you, such as your name, username, email address, and the comment itself) to determine if a comment is spam. You can find Akismet’s privacy policy here.

2. Site Kit by Google: Site Kit provides us with insights into our Site’s performance and usage, including Google Analytics and Google Search Console data. Google may collect information about your browsing behavior, including your IP address, browser type, operating system, and pages visited. You can find Google’s privacy policy here.

3. CookieYes | GDPR Cookie Consent: We use this plugin to manage cookies on our Site and obtain user consent for the use of non-essential cookies. The plugin may collect information about your cookie preferences and store this information on your device.

Please review the privacy policies of these plugins and services to understand how they process your personal data. Note that this list is not exhaustive, and you should consider including information about other plugins that handle personal data as appropriate.

Data Security

We are committed to protecting your personal information and have implemented appropriate technical and organizational measures to safeguard your data from unauthorized access, disclosure, or loss.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and the date at the top will be updated. Please check this page periodically to ensure you are aware of any updates.

Contact Us

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us.